Apps · prices checked at the source 2026-09-27 · rules and privacy checked 2026-09-27

PolyBuzz: what it costs, what's free, and what it allows

PolyBuzz is free to use, with ads. Membership costs $9.90 a month for Basic, $19.90 for Premium or $29.90 for Ultimate, or $99, $199 and $299 a year on the website (about 17% less than paying monthly). The App Store charges the same monthly prices and adds a $4.99 weekly plan. Two currencies, Coins and Opals, are sold on top.

What we checked: 11 pages on polybuzz.ai, the App Store, Google Play, app.polybuzz.ai and Trustpilot, with the prices re-read from a US connection on 2026-09-27. Everything was read logged out and nothing was bought. We kept 78 quotes word for word (the receipts at the bottom) and a dated screenshot.

Cheapest plan

$9.90 a month · $8.25 a month paid yearly

Free tier

Yes — freemium

NSFW policy

Soft / partial NSFW — The terms ban sexual content and requests for it, while the FAQ markets chats as 'Unrestricted'

Type

Mainstream platform

Platforms

Web, iOS, Android

App Store

4.4 out of 5, from 478K ratings (2026-09-27)

Google Play

4 out of 5, from 1.18M ratings, 50M+ installs (2026-09-27)

Trustpilot

2.2 out of 5, from 22 reviews (2026-09-27)

Domain

polybuzz.ai

Tracked since

2026-07-02

What we found

• Not every visitor is shown the same plans. In 3 of 18 logged-out loads from a US address, the monthly Premium plan was replaced by a weekly one offered at $9.90 for the first week, with no renewal price on the card. The page's own data says it then renews at $14.90 a week, about $66 over a month against $19.90 for the monthly plan. Another version sold Ultimate at $14.90 for the first week, then $19.90 a week.
• The App Store's $4.99 weekly Standard plan works out at about $21.60 a month, more than double the $9.90 monthly plan with the same name.
• The crossed-out 'was' prices are not old prices. Basic monthly shows $55.2 struck through next to $9.90, a claimed 86% off; in the page data that figure is the $4.99 weekly price multiplied by a fixed 11.07.
• The 8,000-coin pack is $8.49 on the website behind a 20-minute 'Today Only' countdown and $9.99 on the App Store. The other coin packs cost the same in both places.
• The terms still say the iOS and Android plans are monthly only. That is out of date: the App Store sells a weekly plan and the website sells weekly and yearly ones.
• The FAQ sells 'Free, Private, and Unrestricted' chats, but the terms (May 18, 2026) ban sending pornography or sexual acts and asking for sexual content. The rules as written are SFW.
• The FAQ claims PolyBuzz has no access to chat content, yet the privacy policy lists typed text as collected data and allows sharing with third parties 'including the Chat-GPT platform'.
• The FAQ still describes a 'Teen Mode specifically for children' while the terms ban everyone under 18 worldwide; outside the UK the only age gate is a typed birth date.
• Two currencies are sold on the web (Coins and Opals, the latter shown as 'Sovereign Diamonds'); Play labels the app with 'Cash Rewards'. The membership page lists 'Unlimited chats' as a paid perk despite 'free, unlimited' FAQ copy.
• You cannot delete your account until any paid plan has expired, and the privacy policy wants an emailed 'Opt-out Request' to stop personalized ads.

What PolyBuzz is

PolyBuzz is a character chat app: you chat with user-made AI characters (it claims over 20 million) or make your own, with voices and image generation. Platforms: web (polybuzz.ai) plus iPhone/iPad (App Store id6449190344) and Android (Google Play ai.socialapps.speakmaster). There is no desktop app. The Android app shows ads. PolyBuzz is run by Cloud Whale Interactive Technology LLC, a company with a Wilmington, Delaware address; the terms are governed by Delaware law.

Disputes go to binding individual arbitration in New York (NYIAC) under Delaware law, unless you opt out.

• Character library and creation: Anyone can create characters, private or public, with voice, tags, story and appearance, for free.
• Character voices: Characters have their own voices; unlimited voice listening on the chat page is listed as a membership perk. (paid)
• Image generation: The site has a Generate Image section; members get 20-30 extra avatar generations a day.
• Memory and chat models: Membership tiers unlock stronger models and memory: Long Memory and the Standard model at the base, up to Permanent Memory and newer models (Overture, Lumina, Conqueror) at higher tiers. (paid)
• Ad-free, unlimited chats, priority: The membership page lists ad-free use, unlimited chats, faster replies and skipping the queue as member perks. (paid)
• Coins (in-app currency): Coins pay per use for premium model rounds, regenerating replies, inspiration replies, live photos and unlocking 'Moments'. (paid)
• Opals (second currency): A separate currency, Opals, is sold in packs from $5.90 to $199.99, pitched at longer memory and more 'intimate' replies. (paid)

Every plan we could verify

Prices as we read them on 2026-09-27. They change often in this category, so check them on PolyBuzz's own site before paying.

What the App Store lists

Apple's US listing shows these in-app purchases, word for word. Apple shows at most ten, and does not always say which plan a line belongs to, so we list them exactly as shown rather than guess.

• 3000 Coins $4.99
• Poly Standard Monthly $9.90
• Poly Ultimate Monthly Plan $29.90
• Poly Premium Monthly $19.90
• 1000 Opals $5.90
• Poly Standard Weekly Plan $4.99
• 8000 Coins $9.99
• 1000 Coins $2.49
• 20000 Coins $19.90
• Poly Standard Monthly Plan $9.90

What you get free

• Chatting and creating your own characters are free; membership is optional.
• The free tier shows ads. Ad-free use, unlimited chats, unlimited voice listening and skipping the queue are listed as paid benefits, so free chats are capped, but PolyBuzz publishes no number.
• PolyBuzz's FAQ warns the AI may forget earlier parts of a conversation; its Long Memory and Permanent Memory models are membership features.

Coins and Opals

Coins pay for things like longer voice chats, regenerated replies and suggested replies; PolyBuzz does not show logged out how many coins each costs. Nothing public says what Opals buy.

What PolyBuzz allows

• The terms' community rules ban sending or sharing pornography or sexual acts, including sexual nudity, and ban asking for sexual content.
• The FAQ only says public display of NSFW is banned, with AI screening and human moderation of recommended content. It does not say what private chats may contain.
• The same FAQ markets the chats as 'Unrestricted', which clashes with the terms' ban on sexual content.
• Characters flagged for pornography, minors, bad language or sensitive topics become visible only to their creator.
• Also banned: graphic violence, promoting self-harm, suicide or eating disorders, hate speech, and trading illegal goods.

Age rules and verification

• The terms (May 18, 2026) set the minimum age at 18 worldwide.
• Age is checked only by a date of birth you type in at first use; guests cannot change it later.
• In the UK only, a third-party age check (for example Ondato or Yoti, possibly with ID) is required before using PolyBuzz.
• The FAQ contradicts the terms: it describes a Teen Mode for children, while the terms ban anyone under 18.
• App Store age rating: 18+.
• Google Play rates it Mature 17+, noting cash rewards and user interaction.

California: from January 1, 2027, Adam's Law makes every companion app find out each California user's age or treat all users as children. What the law requires, and where PolyBuzz stands.

Privacy: what happens to your chats

From PolyBuzz's privacy policy, terms and store listings as they read on 2026-09-27.

Who can read your chats

The FAQ claims neither character creators nor PolyBuzz can access your chats. The privacy policy lists text you type as personal data it collects, which sits awkwardly with the FAQ's 'no access' claim.

Training on your chats

The policy says photos you upload and your precise location may be used to train its AI. The terms say the model may change based on what users type.

Sharing with third parties

Collected information may be shared with third parties that power features, naming the Chat-GPT platform. Third-party ad networks may place trackers on your device to serve targeted ads.

Selling your data

PolyBuzz says it does not sell user information, but ad networks may track you and under California law identifiers are 'shared' with ad partners. You opt out of personalized ads by emailing it.

How long they keep it

Data is kept as long as needed; deleted data may stay in backups until they are updated, and anonymized data may be kept for any purpose.

Encryption

Google Play says data is encrypted in transit; the privacy policy claims only general 'industry-standard' safeguards, with no end-to-end encryption.

What the store privacy labels say

Apple App Privacy: identifiers may be used to track you across other companies' apps and sites. Google Play Data safety: location may be shared with third parties; personal and financial info among data collected; encrypted in transit; deletion can be requested.

Renewal, refunds, cancelling and deleting your account

• Renewal: Plans renew automatically unless cancelled on or before the last day of the period.
• Renewal: On the website a 'month' is 31 days and a 'year' 366 days, going by the page data.
• Renewal: The terms say prices can change with or without notice.
• Refunds: No refunds, even if you cancel (Terms 9.9), and none for a completed purchase 'without due reason', including a child's accidental purchase.
• Cancelling: In the app: Settings, then Help Center. Through Apple: iOS Settings, Apple ID, Subscriptions. Through Google: the Play Store's Subscriptions menu.
• Cancelling: Membership keeps working until the end of the period you paid for.
• Your account: Delete in the app under Setting, Account, Delete. It is irreversible, and PolyBuzz will not delete the account while it has a dispute, an unpaid charge, or a paid plan that has not yet expired.

Change history

No recorded changes since tracking began on 2026-07-02. Our re-test pass will append pricing and policy diffs here as they happen.

If PolyBuzz is not the one

The closest matches in our tracker, ranked by the same data as our switching guides.

• Janitor AI: full nsfw · free core, bring-your-own API key · pricing verified 2026-09-27
• SpicyChat: full nsfw · free tier · pricing verified 2026-09-27
• CrushOn AI: full nsfw · free message allowance · pricing verified 2026-09-27

Guides featuring PolyBuzz

• PolyBuzz alternatives — data-ranked switching guide

Questions people ask

Every tracked app's pricing in one table. Other apps with verified prices: CamSoda AI, Candy AI, SpicyChat, Kupid AI, HeraHaven, Nomi, OurDream AI, DreamGF, Secrets AI, DarLink, Character.AI, Janitor AI, Replika, CrushOn AI, Kindroid, SoulGen, Talkie, Chai, GoLove AI, Roger (ChatRoger), Promptchan